Returns & Exchanges

At Hatchery Cribs Singapore, we want you to be completely satisfied with your purchase. If your fashion item doesn't fit or meet your expectations, you may return or exchange it within 14 days of receipt.

1

Initiate Your Request

Contact our support team via email with your order number and the specific items you wish to return or exchange.

2

Prepare Your Package

Ensure all items are in their original condition, unworn, and with all tags attached before sealing them in the original packaging.

3

Ship Items Back

Drop off your package at any authorized courier point or schedule a doorstep pickup through our returns portal.

4

Quality Inspection & Refund

Once our team verifies the condition of the returned goods, your refund or exchange will be processed within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing